How To Get Rid Of etp.dat Messages

April 3, 2009

If you are running your BlackBerry on the BIS system and are being plagued by messages coming in with “etp.dat” attachments, perhaps after you add a Calendar entry, then this may help :)

The messages normally have text in them like the following:

This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message – it will be processed by the server.

BEGINETP 203AUKuwOMAAAAAIBAIMjU4NjQ5MWQgEG1kYWxlQHBmc2x0ZC5uZXQAAkfxaFAFQ0lDQUwDQICAgIESAAAwMURBREMyMjYrRysxAEx3KCIbPn8JqV98Hc2GiaoAGU7HTW9Nt0Or3nn62MzxqvkB5xbNxsyLsZLNBo5SJmZyfEiID8W1psULAOSpUw8TBuV5W/ee5qconmU1qtB/HQrgngtCWExqN1E4zno/xMm885TFeyJa3ckwpCcSzRgNQ82LdvN68w8s//1EqAvaTiM!ENDETP -1755737569

The common cause is because you are running on the BIS system but have installed the Desktop Manager software on your PC for BES, now it is trying to send everything over the air and BIS only does remote email.

The first thing you need to do is un-install the DTM software and re-install it but… when you come to the part of the set up about email choose either “BIS (BlackBerry Internet Service)” on older versions or “Personal Email” (even if you are using it for work related email) on newer versions of the software.

 The next thing you need to do is navigate in the Menu to Options>Advanced Options>Service Book

There should be two service books (amongst others) in there that are CMIME and CICAL – you need to delete both of these. Delete them by highlighting each and pressing the Menu key (with the dots on) and then delete.

This should cure the problem of the etp.dat messages!

 

Comments

No Comments Yet.

Got something to say?





Featured Section #1

This area is a featured section on the homepage where you can write about your website. Here you can highlight what's new or other things which are important to your site visitors.
Continue reading »

Featured Section #2

This area is a featured section on the homepage where you can write about your website. Here you can highlight what's new or other things which are important to your site visitors.
Continue reading »

Powered by Yahoo! Answers